Recruitment details "IT Intern (Hanoi Office)"
Salary
Thương lượng
Location
- 18th Floor, Hoa Binh International Office Building 106 Hoang Quoc Viet Street, Cau Giay District, Hanoi, Vietnam
Mô tả công việc
• Provide technical support to end-users via phone, email, or in-person.
• Diagnose and resolve hardware and software issues.
• Provide guidance on software usage to end-users.
• Assist with the setup and configuration of computers and peripherals.
• Follow established procedures for issue escalation.
• Respond to help desk tickets and service requests.
• Document support interactions, troubleshooting steps, and resolutions.
• Install, upgrade, and configure software applications.
• Maintain an inventory of hardware assets.
• Assist with user onboarding and offboarding processes.
• Ensure compliance with security policies.
• Collaborate with IT administrators for complex problems.
• Report and address security incidents or vulnerabilities.
• Other duties as assigned.
Yêu cầu công việc
• Education: A degree in Information Technology or a related field is preferred.
• Technical Skills: Proficiency in Windows, and Basic knowledge of hardware and OSI model, network protocols
• Soft Skills: Good interpersonal and communication skills.
Desired competencies:
• Initiative: Demonstrate a thirst to understand how your role fits in and seeks opportunities to contribute beyond own role;
• Adaptability: Shows agility and easily adjusts to changing work situations; and
• Ownership: Takes responsibility for own actions and learns from experience.
Quyền lợi được hưởng
Training opportunities
Máy tính xách tay
Provided laptop
Xe đưa đón
Parking allowance
How to apply
Candidates apply online by clicking "Apply" right below.
Company information
Giới thiệu
GRANT THORNTON (VIETNAM) CO.,LTD.
Grant Thornton Vietnam is an independent member firm of Grant Thornton International and was established in 1993. Initially it was a joint venture with Concetti. In 1997, Grant Thornton Vietnam was converted to a 100% foreign owned enterprise, and opened a branch in Ho Chi Minh City.
In 1998, we officially became a full member of Grant Thornton International. The firm's name was changed to Grant Thornton (Vietnam) Limited in 1999.
In 2007, we proudly met the criteria to audit listed companies.
In 2013, we were more than excited to celebrate our 20 years Anniversary in Vietnam. It has been a gratifying and successful endeavour as we have grown from our first days in 1993 to who we are today. Also in this year, Grant Thornton Vietnam has been listed as the only foreign invested firm that has been permitted to determine the value of 100-per-cent state-owned enterprises by the Ministry of Finance Vietnam.
2014 has marked another milestone. From 1st July 2014, Grant Thornton Vietnam Ltd and Nexia ACPA Auditing & Consulting Co Ltd ("ACPA") are to merge officially. The merged firm will be part of the Grant Thornton global network and will practice under the Grant Thornton name. The merger brings together a leading professional services firm in Vietnam with an excellent combination of professional team of 14 partners and more than 220 professional staff in offices located in Hanoi and Ho Chi Minh City.
In 2015, Grant Thornton Vietnam was listed as the only foreign invested firm that has been permitted to determine the value of 100-per-cent state-owned enterprises by Ministry of Finance Vietnam. In 2016, we remain dedicated to delivering solutions to meet our clients' current and future needs, and continue to be focused on helping our clients to unlock the growth potential of their business.
In 2018, we are very excited to celebrate our 25 years anniversary in Vietnam.
In 2019, management board welcomed a female Partner; this aligned with the Grant Thornton global strategy in diversity in leadership.
Introduce
Address
